One system from first enquiry to accepted treatment.

Enquiries, treatment plans, campaigns, reactivation and full practice analytics in one place. AltaDent moves the clinic off its current CRM, sets it up around the team and can run it with them, evenings and weekends included.

Every stage a patient goes through, managed in one place.

  • Capture: website, Google, Meta, WhatsApp, Instagram and calls land on one board.
  • Respond: instant reply, then a call inside ten minutes.
  • Qualify: patients preview their new smile and see a costed plan before they visit.
  • Book: self-booked or booked by a coordinator, straight into the practice software.
  • Accept: interactive treatment plans with finance and digital consent on their phone.
  • Return: recall, reactivation and review campaigns bring patients back.

Why practices switch

Most dental CRMs stop at the booking. AltaDent stops at the accepted treatment, with campaigns written and sent every month, UK coordinators covering evenings and weekends, and reporting on revenue by source and acceptance by clinician. AltaDent migrates contacts, pipeline and history and trains the team in 7 days.

Complete practice analytics

Track every patient from the ad they clicked to the treatment they accepted and the cash collected, with one monthly report the whole practice runs on. The AI smile preview is an optional add-on.

Frequently asked questions

Does it integrate with my PMS?

Yes. We integrate with both your PMS and CRM for complete, bespoke setup. Booked consultations land directly in Dentally, CareStack, SOE and others. No double entry, no exports.

How fast can we launch?

Most clinics are live in 7 days. We embed the visualiser on your site, train the assistant on your services and pricing, and brief the TCO team.

How easy is this to implement?

Very easy. We handle implementation end-to-end as a done-for-you service. Our team builds every communication and workflow for your approval, then configures the setup around your clinic. A dedicated client success manager stays close to make sure booking rates and lead conversion stay high.

Is this a CRM?

No. It is the patient management layer of our patient journey system, run by our UK dental treatment coordinators. It keeps your marketing agency, front desk, clinicians and staff accountable, with full support and monthly reports for complete transparency.

What if a patient asks something the assistant can't answer?

It hands off cleanly to our TCOs, who follow up manually by phone.

Can we run this in-house instead of using your team?

Yes. Same visualiser, power dialer, smart routing and live dashboard. Your coordinators operate it, we train and support. Most clinics start managed and move in-house once volume justifies the hires.

How accurate is the smile preview?

It's an indicative visualisation designed to maximise bookings, not a clinical guarantee. Patients see a realistic version of what's possible, with rough pricing and financing options, and then your team confirms the right plan in person.

What transparent reporting can I expect?

You'll see booking rates, revenue generated from bookings, and marketing return on ad spend, all in one tool. We track lead source through to consultation, treatment acceptance, and cash collected, so you know exactly what is working.