An advanced patient journey, from first enquiry to booked consultation

How it works

• The patient uploads a selfie through a branded form embedded in the clinic's website or ads.
• AI returns a post-treatment smile preview with recommended options across bonding, veneers, aligners, whitening and implants, priced from the clinic's own price list.
• The patient self-books from the plan. Anyone who does not is called within ten minutes and routed to the right coordinator.

Managed or in-house

The same visualiser, dialer, routing and live dashboard can be operated by the AltaDent coordinator team or by the clinic's own coordinators, with training and support either way. It is not a CRM; it is the patient management layer that sits over the clinic's existing systems.

Accuracy and reporting

The smile preview is an indicative visualisation designed to help a patient picture the outcome, not a clinical guarantee, and the clinician confirms the plan in person. Reporting covers booking rate, revenue from bookings and marketing return, from lead source through to cash collected.

Frequently asked questions

Does it integrate with my PMS?

Yes. We integrate with both your PMS and CRM for complete, bespoke setup. Booked consultations land directly in Dentally, CareStack, SOE and others. No double entry, no exports.

How fast can we launch?

Most clinics are live in 7 days. We embed the visualiser on your site, train the assistant on your services and pricing, and brief the TCO team.

How easy is this to implement?

Very easy. We handle implementation end-to-end as a done-for-you service. Our team builds every communication and workflow for your approval, then configures the setup around your clinic. A dedicated client success manager stays close to make sure booking rates and lead conversion stay high.

Is this a CRM?

No. It is the patient management layer of our patient journey system, run by our UK dental treatment coordinators. It keeps your marketing agency, front desk, clinicians and staff accountable, with full support and monthly reports for complete transparency.

What if a patient asks something the assistant can't answer?

It hands off cleanly to our TCOs, who follow up manually by phone.

Can we run this in-house instead of using your team?

Yes. Same visualiser, power dialer, smart routing and live dashboard. Your coordinators operate it, we train and support. Most clinics start managed and move in-house once volume justifies the hires.

How accurate is the smile preview?

It's an indicative visualisation designed to maximise bookings, not a clinical guarantee. Patients see a realistic version of what's possible, with rough pricing and financing options, and then your team confirms the right plan in person.

What transparent reporting can I expect?

You'll see booking rates, revenue generated from bookings, and marketing return on ad spend, all in one tool. We track lead source through to consultation, treatment acceptance, and cash collected, so you know exactly what is working.