Most dental CRMs are built to manage messages. Ours is built to move a patient from first enquiry to a signed treatment plan, and to show you exactly where each one is.
Your enquiries come in from Meta, Google, your website, the phone and Instagram. Someone replies when they can. A consult gets booked, a plan gets presented, a PDF gets emailed. Then nothing.
The average practice accepts 42% of the treatment it presents. The top 10% accept 75% (Henry Schein One, 2026 Catalyst Index). The gap between those two numbers is not clinical skill. It is what happens between the chair and the decision.
AltaDent replaces your existing CRM with one system that covers the whole journey.
1. Every enquiry answered fast
Leads from every source land in one pipeline. Your AI treatment coordinator, trained on your clinic's treatments, prices and tone, replies in minutes, qualifies the patient and books the consult. Your team steps in where a human is needed. Why five minutes matters.
2. Treatment plans patients actually understand
Every plan becomes a private, branded page: plain-English explanation, dentist-reviewed 3D treatment animations, the options side by side, and an accept button. Patients can reopen it at home and share it with whoever they decide with. See the interactive treatment plan.
3. Finance built into the plan
Monthly options sit next to the total, with your existing finance provider plus 0% short-term finance. Patients see "£89 a month", not just "£3,000". How finance options work.
4. Follow-up that does not rely on memory
WhatsApp, email and SMS reminders chase every open plan until it is accepted or closed. After 45 to 60 days we ask non-acceptors why, so you learn your real objections.
5. Reporting on revenue, not activity
See plans presented, plans accepted, value accepted and finance applications by clinician and site. Know which leads turned into treatment, not just how many messages you sent.
"Case acceptance is up 31% in 90 days." Dr Raj Juneja, Face Teeth Smile
"Same-day acceptance is 2× higher than our old PDF flow." Dr Paul Guicherit, The Dentist Amsterdam
"Fully integrated into our PMS with deeper clinician analytics." Dr Amit Jilka, Abbey House Dental
Founding clinic offer: 6-week risk-free trial, limited places. Setup, PMS connection and team training in the first week.
No. It replaces it. Running two systems means two inboxes and nobody owning the patient. We migrate your open leads and plans so nothing is lost.
Dentally and CareStack today. Talk to us about others.
You choose. Replies can go out automatically for routine questions, or wait for your team's approval.
One week for setup, PMS connection and training.
An inbox helps you reply. AltaDent is built to get the plan accepted: the plan page, finance, follow-up and acceptance reporting are part of the same system.